Privacy Policy

Last updated: February 8, 2023


Protecting your Privacy

Store America, Inc. ("Store" or "we", "us", or "our") is committed to protecting the privacy of your personal information. This Privacy Policy (the “Policy”) applies to those Store U.S. websites and applications that display or link to this Policy (referred to in this Policy as the "Website"). This Policy also applies to other U.S. services, including stores, that display or link to these terms. It does not apply to those Store sites, services, and products that have their own privacy policies. This Policy describes the information we collect and how we use and disclose it. By visiting our Website and using our services, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use the Website or the relevant services.


What Information do we collect and store?

Our privacy policy is simple: Except as disclosed below, we don't sell, trade, give away, or rent your personal information to any company outside of the Store Group. One of the basic principles we've tried to follow is to limit the information we collect from and share about you.

Personal Information

We collect and store information that you provide to us, including through the Website or our Customer Service Department or that we receive from third parties (such as companies providing commercially available databases).

For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. If you sign up for an Store account, which allows you to use the same sign-in details anywhere in the world, we will ask for your name, e-mail address, date of birth and password. If you select to be logged in persistently, basic profile information like e-mail, first name, last name, and a unique identifier for your account will be stored for up to 30 days in the browser that was used for the login. We will also collect the following additional information if you choose to provide it when you sign up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media, and age. If you choose to apply certain discount codes when making purchases, we may store the information associated with that code – which may include, for example, a school or veteran status, and connect that information with your profile. We collect your e-mail addresses and zip code if you subscribe to our newsletter and we collect your mobile number if you opt in to receive text messages. You may unsubscribe at any time by following the instructions located within each newsletter or linked to each text message. We also collect and store your geolocation information and personal information collected in certain areas of the Website in which you specifically and knowingly provide such information, e.g., where registration is required, community postings (i.e., chat or bulletin boards), suggestions, or customer service requests, including the use of the customer service chat function on the Website.

If you participate in a contest or sweepstakes relating to the adiClub or our Website, we may collect the following information to administer the sweepstakes: your contact information, your product size information, your preferences, your location, information associated with your adiClub membership and other information you provide to us.

When we run a contest or sweepstakes relating to our Website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Policy. Personal information will be collected only if you voluntarily submit it to our sponsors or us.


Usage Information

Through your use of our Website, we may also gather certain information about your use of our Website ("Usage Information"). Generally, this information is collected through "traffic data". We collect and store certain other information automatically whenever you interact with our Website. For example, we collect your IP address, browser information and reference site domain name every time you visit our Website. We also collect information regarding customer traffic patterns and site usage, such as “clickstream” data comprised of mouse movements, clicks, page scrolls and keystrokes. This information is used to analyze and improve the quality of our Website, to debug, identify and repair errors that impair the intended functionality of our Website, to provide our customers with a fulfilling shopping experience, and to personalize the Website, our communications with you, and your shopping experience.


How do we use cookies, advertising, and online tracking?

Like many websites, we use "cookies", files stored on your computer's hard drive by your browser to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Website without checking out and send you reminder e-mail about your shopping orders and other shopping opportunities. We also use cookies to gather statistical information about use of the Website in order to improve its design and functionality, understand how the Website is used, and assist us with resolving questions. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Website. We may also use cookies or other technologies in online advertising to track responses to our ads. Most browsers accept cookies automatically but allow you to disable them or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience. Our systems do not recognize browser “Do Not Track” signals, but several of our service providers who utilize these cookies and other tracking technologies on our Website enable you to opt out of this type of advertising. We use third-party analytics service providers, including Google Analytics and Google AdWords on the Website to collect Usage Information, to analyze how users use the Website—such as time spent on the website, pages visited, cart details, mouse clicks, keystrokes, purchases, and other interactions—and to provide advertisements to you on other websites. You can learn about Google's practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout/. You can learn more about advertising and online tracking and how to opt out of such practices in the paragraphs above and below.


Interest-Based Advertising

We also use third-party companies, including Google Analytics and Google Adwords, to measure and target ads on our behalf about products and services tailored to your interests. We allow these third-party companies to use cookies, web beacons, pixel tags and similar technologies to collect or receive information about your interaction with us on our Website and elsewhere on the internet (“Tracking Data”) and use such Tracking Data to display ads for Store and other companies when you visit this or other websites. These third-party companies may not recognize browser “Do Not Track” signals. If you would like to opt out of the collection and use of Tracking Data for ad targeting, please visit www.aboutads.info/choices/ and http://optout.networkadvertising.org/#/. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.


Is Information collected from children?

We do not knowingly collect or solicit personal information from children under 13.


How do we use your personal information?

We may use your personal information to provide the products and services that you have ordered or requested, to process and ship orders, to provide customer service, to provide other services to you, to detect fraudulent activities, and to personalize the Website, our communications with you, and your shopping experience. For example, when you create an Store account, you can use your account details to log in from any location and on any device. The global single sign-on for your account will allow Store systems to identify you wherever you are, so you will not need to register with us again if you sign in from a different country. In addition, if you select to be logged in persistently, we will store your basic profile information like e-mail, first name, last name and a unique identifier for up to 30 days in the browser that was used for the login. Your information also may be used to contact you about sales, new products, new site features, special offers, and personalized offers based on your location, unless you have opted to not receive promotional communications. The information we collect may be combined with information obtained from companies within the Store Group and from other companies. We may also combine this information with other information we collect as you interact with our brand across apps, social media, and marketing messages we send you. Aggregating data allows Store to update and correct the information contained in our database and to provide you with product recommendations and special offers.


Consent to Collection and Processing

The Website and our services may be operated, in whole or in part, from a country other than the United States. You consent to having your personal information transferred to and processed outside of the United States.


How does this policy apply to International Users?

The Website that links to this Statement is intended for users in the United States. If you choose to provide Store with your information, you consent to the transfer and storage of that information on our servers located in the United States and around the world. The information collected by Store may be subject to international and U.S. state and federal law. If you are accessing our Website from outside the U.S., please be advised that you are transferring your personal information to us in the United States, where data protection and privacy laws may be different than the laws of your country. By using our website, you consent to the transfer and use of your personal information in accordance with this Policy.


Changes to This Online Privacy Policy

We will update this Policy as needed to reflect changes in our services and customer feedback. When we post changes to this Policy, we will revise the "last updated" date at the top. If there are material changes to this Policy or in how Store will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. We encourage you to periodically review this Policy to remain informed of how Store is protecting your information.